IT support

We solve any technical and organizational issues related to the creation and maintenance of the IT infrastructure of organizations and enterprises of any scale

Goals:

• The brand has a high-quality and uninterrupted presence in the digital space.
• The content of all channels and resources is correctly displayed on clients' devices.
• It is easy to perform a target action and/or contact the required employee.

Result: The headache with websites, social networks, CRM , telephony, chats and other channels for attracting and retaining clients is removed. (Technical component and content filling - by separate agreement).

Areas of responsibility:

• Maintaining the functioning of websites, catalogues and groups in social networks/messengers.
• Synchronization of CRM work with websites, updating data in CRM.
• Systematization of existing content—> Company media library —> preparation and placement of selected materials on the network, according to the approved content plan.

1. Let's establish infrastructure

1. We will conduct a technical, UX and SEO audit of websites.
2. Let's put together a list of recommendations to discuss with the team.
3. We will create a technical assignment (TA) and an estimate.
4. We implement it.

2. We accompany/serve

After setting up the sites and infrastructure, we are ready to service and manage them.

Objectives-results:

1. The sites operate smoothly and are displayed correctly on visitors' devices (we restore functionality as quickly as possible if problems arise).
2. The websites contain up-to-date information.
3. The sites and hosting are configured for maximum possible performance.
4. The site materials are optimized for users, search engines and advertising campaigns.
5. Sites undergo regular scheduled checkups of key parameters.

2.1. List of technical support works:

• Create daily backups.
• Regular software updates (CMS engine, modules, plugins, scripts, add-ons).
• Control over payment for hosting and domain names.
• Daily virus check and removal if detected.
• Continuous monitoring of availability in real time.
• Prompt correction of errors in operation (failure of a component, module, plugin, etc.).

2.2. List of works on information services:

• Posting content (creation of text, audio and video materials is possible, under a separate agreement).
• Adding sections and elements (feedback forms, voting, social buttons, payment modules, photo gallery components, etc.).
• Discussion of any modifications and integrations with other systems.

We formalize any “wants” in the technical specifications, estimate and implement them.




Up to 50% of the amount can be paid by barter - with your goods/services.
For recommending our services you can receive a reward of 10% of the order amount.




Fill out the application and we will promptly resolve any issues related to infrastructure!


Fill out the application